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Skutch Electronics BA-1000 A
BA-1000A Single Line, Urgent Message Notification System
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Suggested List Price: $960
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Skutch BA-1000 A The BA1000A (NEW Version 6.00) is is the ultimate telephone answering device. It not only replaces your expensive answering service, but does a much better job also! Lets face it, most answering services are understaffed during peek call periods. The results are not good….Some calls don't get answered until the 5th or 6th ring, and worse… most callers hear the familiar greeting; "Dr. Smith's Office please HOLD…." Have you ever gotten inaccurate information from your answering service? Well if you have you're not alone. When the answering service gets an urgent call, how many calls do they make trying to contact you? Probably not as many as you would think.

The BA1000A can be used as a "play only" announcement system, a standard answering machine, an urgent notification system or a 16 box voice mail system. When used as an urgent notification system, the caller will leave a message then decide if you need to be notified immediately. It works relentlessly until it delivers the message to you. As a voice mail system, it lets you have from 1 to 16 boxes that can each be set, individually, to: play only; play then record only; or play, then record, then signal an urgent call.

The BA-1000-A solves all of the problems. It always answers the phone on the same number of rings, it never places any caller on hold, and it gets the information correctly from the patient 100% of the time, and it will keep calling you until you get your urgent message. Best of all the BA-1000-A can pay for itself in less than five months. The only question is can you afford to be without the BA-1000-A?

CHECK OUT THESE BENEFITS:

NEW, integrated Compact Flash port that allows "HOT" CF card ejection from the Menu without ANY problems.

NEW, Compact Flash technology allowing the system to function without the limitations of ANY moving parts.

Now with improved audio quality for more "true to life" messages.

Now with enhanced file management to keep the system running as smooth as possible.

Now includes message file checksum testing and backup/restore to keep  things running smoothly.

Shipping with CF 128Mb cards for faster disk accesses.

Now supports a voice mail box mode with 16 mail boxes, 8 urgent alert numbers and an individual, 4 digit PIN, per box; along with an A and B message support in this mode.

Your patients can reach you 24 hours a day without an answering service.

The system is relentless, it will keep searching for you until your message is  received.

The system can save you $3,600.00 a year in Answering Service Fees.

The system only notifies you of Urgent messages; routine calls are handled  by office personnel.

The system provides 100% accurate information, left by the caller, every time.

Now with Remote on/off and local alert disable.

Enjoy your free time . . . . . . with peace of mind!


... AND THESE FEATURES:
EASY TO USE: Single button controls and voice instructions in remote playback.

DIGITIZED AUDIO: Fully Digitized audio for both Incoming and Outgoing audio. The messages are stored on an internal hard drive.

VARIABLE LENGTH OUTGOING MESSAGE: The BA-1000-A allows variable outgoing messages to be recorded from 4 seconds to 70 hours in length.

OVER SEVEN HOURS OF MESSAGES: Can hold over seven hours of audio messages.

TIME STAMP: The Time and Date stamp displays the time and date that each call was received during local playback. In remote playback, Time and Date are transmitted in voice.

THREE COUNTERS: New Message Counter and Saved Message Counter. The unit also maintains a hidden Grand Total Counter.

SIMPLE PLAYBACK: Single button local Playback for new messages.

PLAYBACK FEATURES: Skip, Save, Erase, and Re-play, allows fast efficient playback of messages, both locally and remotely. Auto Stop between each message provides needed time to make necessary notes. Last message audio prompt for easy identification of last message.

FOUR SELECTABLE URGENT CALL MODES: Selectable URGENT CALL MODES allow immediate notification of ONLY your calls that need immediate attention. The BA-1000A can call you on your home phone, your cell phone, or even on your pager. The BA-1000A is persistent. It knows that you need to be notified and it keeps working until the message is retrieved. The unit has adjustable redials and adjustable time between calls.

ALERT MODES:

EVERY VOICE MESSAGE: The BA-1000-A will notify you if any valid voice message is left. It will not notify you if no message is left.

TONE: In this mode the BA-1000-A will only notify you if the caller presses a touch tone EIGHT anytime during his/her message. This way you are notified ONLY if the customer needs immediate assistance.

ON CALL: For "ON CALL" applications, you can instruct the caller to dial 8 for immediate assistance and the BA-1000-A will only call the GROUP that is "ON CALL". The "ON CALL" group is selected by the START GROUP parameter which can easily be changed either locally or remotely.

CYCLE: This mode works the same as TONE mode except that you can select the person that you want the BA-1000-A to call first. If the BA-1000-A does not get in touch with the first person, it will continue to dial the rest of the employees programmed into the system until the urgent message is received. This mode works great for "ON CALL" applications. The "ON CALL" person is controlled by the START GROUP parameter which can be changed either locally or remotely.

VOICE CONFIRMATION: When the BA-1000-A has detected an urgent call it will confirm the URGENT CALL to the calling party by saying "You'll be called as soon as possible. Please hang up now".

DIALING SEQUENCE RESET: The BA-1000-A can be set up so that it will keep calling you until the URGENT MESSAGE has been received. In SETUP mode re-dials can be set to UNLIMITED or you can set the re-dials from 0 to 98. The Default re-dial setting is 20. When the BA-1000-A calls you at home or on your cell phone, it will wait until the phone is answered, then it will play the following message; "I have an URGENT message from your office. Enter the ACCESS CODE." When the access code is entered, the message will be played back and the dialing sequence will be reset. If the BA-1000-A is calling your pager, it will notify you by displaying a pre-programmed, user selectable number. In this case the user must call the BA-1000-A, during the announcement, enter the access code, and the URGENT message will be played back. Once the ACCESS code is entered, the dialing sequence is reset.

REMOTE CONTROL FEATURES:

1. Remote Message Playback with verbal call counter and Date and
    Time Stamp for each call.

2. Remote Message Playback functions: Message Skip, Repeat, Save,
    Erase, with auto Pause between messages.

3. Remote Outgoing Message Record and Test.

4. Remote Notification Phone number Programming with verify, disable,
    enable, and erase.

5. Remote START GROUP selection.

6. Remote mode change between Idle Mode and Answer Mode
    (effectively, on/off).

7. Remote ability to place into Auto-Answer mode or Idle mode.


POWER FAIL FRIENDLY: If the power should fail while the BA-1000-A is in a DIALING SEQUENCE it will automatically return to the DIALING SEQUENCE where it left off, once the power is restored. If the unit was in auto answer mode, it will return to the auto answer mode on power up. The unit uses non-volatile memory to keep track of this information.

LOCAL ALERT DISABLE: This allows you to turn off the alerting feature for those times when you are in the office, but don't want to answer the calls; you just turn this feature on/off with the press of a single button.

VOICE MAIL BOX MODE: This mode works like a voice mail box; the caller receives the main message, then he can select any of the 16 possible mail boxes. If it is an urgent call, the caller just dials a touch tone 8, after his message, and the system will call just the eight alert numbers for that box.

MESSAGE A & B SUPPORT: In the Voice Mail Box mode, the system lets you record 2 messages for each mail box, and select the one you want callers to hear, easily from the system.

DIALS using touch tone or pulse dial modes, with selectable fast/slow pulse dial rate.

Other Features...
One hundred and twenty-eight , 32 character Programmable Notification   Phone numbers.

Programmable Ring Delay from 1 to 12, or Toll Saver mode.

Announce ONLY Mode.

Voice Controlled Recording.

Maximum Limit. User adjustable from 10 seconds to 4 minutes,
  or unlimited.

CPC disconnect detection.

Auto Dial Tone disconnect detection.

Auto Disconnect. The unit automatically disconnects when you pick up
  a local phone.

Disk FULL message. Special message plays when the BA-1000A runs out
  of message storage space; "System full please try again later".

Separate four digit user programmable ACCESS code for message
  playback.

Separate four digit user programmable access code for changing
  Notification Numbers and/or recording new outgoing message.

Separate four digit user programmable ACCESS code for each voice
  mail box  (1 per box).

Selectable automatic clock control feature allows unit to automatically turn
  on at office closing time, and turn off when office opens the next day.
 




 
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